Conflicts in the workplace are inevitable—they are part of everyday working life. The decisive factor is how you, as a works council or employer, deal with them.

We ensure that you remain capable of acting at every stage of escalation. With proven solutions, we offer you tailor-made support to resolve conflicts effectively and promote a constructive working atmosphere.

Avoiding conflicts before they arise


Conflicts in the workplace cost time, money, and nerves. However, they can often be avoided through smart prevention. With our tandem seminars, co-determination guides, and seminars on effective communication, we strengthen cooperation in the workplace. This allows solutions to be found before problems escalate. Fair, sustainable, and collaborative.

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Find a co-determination guide
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Conflict level 1: External mediation

Smoldering tensions, misunderstandings, a feeling of dissatisfaction—these are all early signs of conflict. This is where we come in: with external moderation by our experienced experts, we create space for open discussions, structure the dialogue, and help find constructive solutions before the situation escalates.

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Conflict level 2: Mediation

In open conflicts, positions are often entrenched. Dialogue is disrupted, and solutions seem far away. Our mediators help to reestablish lines of communication, clarify interests, and develop viable agreements. This transforms confrontation back into cooperation.

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Conflict level 3: Specialist lawyer for labor law

If legal proceedings are unavoidable, you need strong and competent support. Our specialist labor law attorneys and expert consultants will support you with legal clarity, strategic insight, and the goal of achieving fair solutions that benefit all parties involved.

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Conflict level 4: Conciliation board

Some conflicts can no longer be resolved voluntarily; the fronts have hardened and communication has broken down. In this situation, the conciliation committee is often the last resort. We support the parties involved in setting up and accompanying a conciliation committee in a legally compliant, structured, and solution-oriented manner.

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Konfliktlösung FAQ

Wofür steht das Konfliktmanagement von CampusArbeitswelt?

Our goal is to prevent workplace conflicts through effective prevention seminars, strengthen cooperation and mutual understanding in tandem seminars, and find solutions through co-determination guides in order to guarantee fair cooperation. We ensure that works councils and employers are able to act in any situation.

Was umfasst das Konfliktlösungsangebot?

Our conflict resolution services include external moderation, mediation, support from specialized labor law attorneys, and assistance from conciliation boards. Depending on the level of conflict, various conflict resolution methods can be employed. The goal is to find a fact-based, lasting solution and restore constructive working relationships.

Wann empfiehlt sich eine Mediation?

When discussions are blocked, mistrust exists, decisions repeatedly fail, or conflicts arise between works council committees, between the works council and management, or within the committee itself. The entire mediation process is based on confidentiality and voluntary participation by those involved, which promotes greater acceptance and sustainable cooperation. Mediation is particularly suitable when the aim is to maintain long-term cooperation.

Wer führt die Konfliktlösungen durch?

Experienced and solution-oriented mediators and moderators with a background in labor and co-determination issues guide the processes. Our mediators work neutrally, confidentially, and in a solution-oriented manner. In addition, we provide experienced, certified partner attorneys and conciliation committee chairpersons with specializations and practical experience tailored to your specific conflict.